The short version
- Five assistants, five different hot sauces. Claude, Gemini, ChatGPT, Perplexity and Google AI Mode each named a different small brand as the best small-batch hot sauce.
- Big stores win "which store" questions. Etsy was the first pick for handmade jewelry in every assistant that answered. Harry & David led gift baskets.
- Independent brands win "which product" questions. Darn Tough socks, Graza olive oil, Pure Integrity Candles and Tower 28 skincare all took a #1 spot.
- The answers lean on outside reviews. Taste tests, gear reviews and niche blogs, not brands describing themselves.
- For a store owner: AI is not picking the biggest store. It picks whoever independent reviewers wrote about for that exact product.
Every assistant is its own shelf
We typed the same question into five AI assistants on the same day: "What is the best small-batch hot sauce I can buy online?" We got five different answers at the top.
"What is the best small-batch hot sauce I can buy online?"
First pick from each assistant, October 8, 2026
- ChatGPT #1 pickKarma Sauce
- Google AI Mode #1 pickQueen Majesty
- Claude #1 pickHAB Sauce
- Gemini #1 pickBarbaro Mojo
- Perplexity #1 pickLos Poblanos
Think of each assistant as a separate store shelf, stocked by a different buyer. A shopper who asks ChatGPT walks away with Karma Sauce from Rochester, New York. The same shopper asking Gemini hears about Barbaro Mojo, a Cuban-style sauce from Miami. Neither shopper sees the other's shelf.
That matters if you sell something. Being the first name in one assistant tells you almost nothing about the other four. And the order can move on a different day, which is why AI answers change from one check to the next even when nothing about your store has changed.
The assistants did not always disagree. On hiking socks, all four that answered put Darn Tough first. On beef jerky, Country Archer led in four answers. Disagreement showed up most in crowded categories with no clear leader, like hot sauce, dog treats and kosher snacks.
Big stores win "which store." Small brands win "which product."
The clearest pattern in the 20 questions was the shape of the question itself. When a shopper asked where to buy, the big marketplaces often won. When a shopper asked what to buy, small and independent brands took the answer.
Which store?
The giants lead
- Etsy#1 for handmade jewelry gifts in Claude, Gemini, Perplexity and Google AI Mode
- Harry & David#1 for gourmet gift baskets in Claude and Perplexity
- Chewy#1 for live feeder insects in Claude, Gemini and Perplexity
Which product?
Independent brands lead
- Darn Tough#1 for wool hiking socks in all four assistants that answered
- Pure Integrity Candles#1 for strong soy candles in Claude, Gemini and ChatGPT
- Graza#1 olive oil for cooking and dipping in Claude
- Tower 28#1 indie skincare for sensitive skin in Perplexity
Even the "which store" answers were not a clean sweep for the giants. For board games, Perplexity and Google AI Mode both sent shoppers to GameNerdz, a specialist shop. For a chef knife, Google AI Mode led with Chef Knives To Go and Perplexity with Knivesandtools. Amazon came first only in Claude's board game and chef knife answers, and Claude gave both of those without searching the web.
This lines up with what we saw in a separate test on local businesses, where AI named local shops over national chains for coffee, pizza and repair work. Online, the same thing happens one product at a time.
The bearded dragon split
One question showed how differently two assistants can read the same market. We asked where to buy live feeder insects online for a bearded dragon.
Claude, Gemini and Perplexity all listed Chewy first, the big pet retailer. Google AI Mode went the other way. It sent bearded dragon owners to specialist breeders first: Dubia.com, Rainbow Mealworms and Fluker Farms. Chewy was not its lead.
Same question, same day, and one assistant handed the sale to a national retailer while another handed it to the people who actually raise the insects. If you sell in a niche like this, you cannot assume the answer you saw in one assistant is the answer your customers see. Here is how to check Google AI Mode for your own business, step by step.
Where the answers came from
Most of these assistants show their sources. Reading them was the most useful part of the study. The answers leaned on third-party writing: taste tests, gear reviews, buying guides and niche blogs. Brands describing their own products came up far less.
- Beef jerky: Gemini and ChatGPT both drew on a taste test from The Kitchn. Google AI Mode's top pick cited The Kitchn and Serious Eats.
- Olive oil: Claude's pick, Graza, came with a line about a New York Times ranking. Perplexity's pick, La Tourangelle, came from Food Network's list.
- Hiking socks: ChatGPT credited GearJunkie's top overall pick. Perplexity's sources included Wirecutter and Treeline Review.
- Niche blogs: jerky specialists like JerkyGent, a biltong guide on btbiltong.com, and an independent hot sauce roundup on madelines.co all fed answers.
One exception is worth knowing about. Gemini's hot sauce sources included a "best small-batch hot sauce" roundup published on Barbaro Mojo's own blog, and Barbaro Mojo was Gemini's #1. That page was a guide answering the exact question, not a product page. It is a small, single example, but it points the same way as everything else: the assistants look for pages that answer the shopper's question.
We have measured this at a larger scale before. In a study of more than 2,000 citations, independent blogs made up most of what AI engines cited for buying questions. And reviews feed AI recommendations in ways most store owners never see.
What this means for a store owner
AI isn't picking the biggest store. It picks whoever independent reviewers wrote about for that exact product.
That is good news for small brands, because it is a game you can play without a national ad budget. In practice it means four things:
- Get reviewed for the exact product. A mention in a general gift guide is weaker than a real test of your hot sauce, your candle or your socks by someone who covers that category.
- Get onto the best-of lists the assistants read. Look at the sources each assistant shows for your category. Those are the pages to be on.
- Answer the shopper's question on your own site. A clear guide that answers "what is the best X for Y" gives an assistant something to quote.
- Check every assistant, not just one. Each one is its own shelf. Run the same buying questions in all five. This question list for an online store is a good place to start.
The thinking behind all of this is simple, and we wrote it up in full: AI recommends the business other people vouch for.
Every question, every first pick
Here is the first product or store each assistant named, for all 20 questions. The hot sauce row is highlighted.
| Question | ChatGPT | Google AI Mode | Claude | Gemini | Perplexity |
|---|---|---|---|---|---|
| 1What is the best beef jerky to buy online? | Country Archer | Country Archer | No pick named | Country Archer | Country Archer |
| 2Where can I buy high quality biltong online in the US? | Lowfeld Soul Food | Brooklyn Biltong | Brooklyn Biltong | Brooklyn Biltong | Biltong Depot |
| 3What are the best coffee beans to order online for espresso at home? | Lavazza Super Crema | Partners Bedford | No pick named | Lavazza | Intelligentsia Black Cat |
| 4What is the best small-batch hot sauce I can buy online? | Karma Sauce | Queen Majesty | HAB Sauce | Barbaro Mojo | Los Poblanos |
| 5What are the best soy candles to buy online that actually smell strong? | Pure Integrity Candles | Goose Creek | Pure Integrity Candles | Pure Integrity Candles | Capri Blue Volcano |
| 6What are the best healthy dog treats to buy online? | No answer | Stella & Chewy's | Hill's Natural | KOHA Pet | Wellness WellBites |
| 7What is the best olive oil to buy online for cooking and dipping? | No answer | No answer | Graza | California Olive Ranch | La Tourangelle |
| 8Where should I buy loose leaf tea online? | No answer | No answer | Adagio Teas | No pick named | Adagio Teas |
| 9What are the best wool socks for hiking to buy online? | Darn Tough | No answer | Darn Tough | Darn Tough | Darn Tough |
| 10What is the best natural deodorant that actually works? | No answer | No answer | Primal Pit Paste | Native | Meow Meow Tweet |
| 11Where can I buy live feeder insects online for my bearded dragon? | No answer | Dubia.com | Chewy | Chewy | Chewy |
| 12What is the best online store for unique handmade jewelry gifts? | No answer | Etsy | Etsy | Etsy | Etsy |
| 13What is the best protein powder without artificial sweeteners? | Promix | No answer | Transparent Labs | Naked Whey | Transparent Labs |
| 14Where can I buy kosher snacks online that ship nationwide? | No answer | Oh! Nuts | Goldbelly | KosherBox | Whole and Natural |
| 15What are the best gourmet gift baskets to send online? | No answer | No answer | Harry & David | No answer | Harry & David |
| 16What is the best online shop for houseplants delivered to your door? | No answer | No answer | Horti | The Sill | Bloomscape |
| 17What are the best sustainable sneakers brands to buy online? | Allbirds | No answer | Cariuma | Allbirds | Veja |
| 18What is the best online store to buy board games? | No answer | GameNerdz | Amazon | No answer | GameNerdz |
| 19What are the best indie skincare brands for sensitive skin? | No answer | No answer | Indie Lee | No answer | Tower 28 |
| 20Where should I buy a good chef knife online? | No answer | Chef Knives To Go | Amazon | No answer | Knivesandtools |
"No pick named" means the assistant answered with general advice and did not name a specific product or store. "No answer" means we did not collect an answer for that pair. On a phone, assistants with no answer are left out of each card.
How we ran it
We wrote 20 questions the way a shopper would type them, covering food, home, pets, gifts, apparel and personal care. Each question was asked once, on October 8, 2026, with no follow-up questions.
Google AI Mode was asked on its public website, the same way a shopper would use it. ChatGPT, Claude, Gemini and Perplexity were asked through each company's official developer access, with web search turned on.
Not every assistant answered every question. We report only the answers we got. A blank cell in the table means we have no answer for that pair, not that the assistant refused.
For each answer we recorded the first product, brand or store named as a recommendation, and read the sources the assistant showed. Answers collected per assistant: ChatGPT 8, Google AI Mode 11, Claude 20, Gemini 16, Perplexity 20, out of 20.
Some limits to keep in mind. This is one day and one asking per question, so it is a snapshot. Answers through developer access can differ from what the same assistant says in its consumer app. On 7 of the 20 questions, Claude answered without searching the web, and those answers leaned on general advice and familiar names. We list those picks as they came, and say so where it matters.
RunOctopus helps independent brands get named in AI answers like these.